XCMG loader bucket teeth's journey to Spain

After receiving the customer's needs, we responded quickly. The professional sales team contacted the customer as soon as possible, and through online meetings, emails and other methods, we deeply understood the customer's specific construction conditions, usage frequency and other details, and recommended bucket teeth products suitable for different models of XCMG loaders, and introduced in detail the advantages of our products in terms of material formula, heat treatment process and other aspects. In order to let customers feel the quality of the product more intuitively, we also provided third-party test reports of the product and past customer feedback videos.

During the communication, the customer had doubts about the product delivery cycle. In this regard, we combined our own perfect production system and supply chain management capabilities, promised to shorten the production cycle while ensuring quality, and formulated a detailed production schedule to send to customers. After many rounds of communication and negotiation, the customer finally placed a purchase order with confidence.

In the production process, we strictly control every process, from the screening of raw materials to the quality inspection of finished products, and implement high standards. After the production is completed, we will promptly synchronize product photos, quality inspection reports and other information to customers, and arrange a professional logistics team to select the best transportation plan to ensure that the product is delivered to customers safely and quickly.

After receiving the bucket teeth, the customer spoke highly of the product quality and our service. After using them for a period of time, the customer reported that our bucket teeth performed well in terms of wear resistance and service life, effectively reducing the downtime of equipment maintenance and improving engineering efficiency. This cooperation not only solved the actual needs of the customer, but also earned us a good reputation in the Spanish market. In the future, we look forward to establishing long-term and stable cooperative relationships with more global customers through platforms such as Facebook.