Yuezhong Customer Case: From "Price Concerns" to "Firm Choice", Why Did Peruvian Customers Finally Choose Yuezhong Bucket Teeth

Carlos is the purchasing manager of a local mining equipment rental company. The specifications and models he sent accurately correspond to the original factory standards of a well-known brand of excavators. Our sales team calculated the quotation on the same day, with detailed material descriptions and test reports. But the reply we received two hours later was full of obvious concerns: "Your price is 15% higher than that of local suppliers, which is beyond our budget."

Faced with the price question, we did not rush to explain, but first sent Carlos a comparison table: Yuezhong 305 model bucket teeth are made of 40CrNiMoA alloy steel (standard material of original parts), after 860℃ quenching + 200℃ tempering treatment, the tooth tip hardness can reach 50-55HRC, and the tooth root toughness is ≥25J/cm²; while the common aftermarket parts on the market mostly use ordinary carbon steel, with a hardness of only 35-40HRC, and have not undergone a complete heat treatment process. "Look at this set of data," we added in the message, "in mining operations, bucket teeth with insufficient hardness need to be replaced on average every 15 days, while our products can be used stably for more than 45 days under similar working conditions."

To make "durability" more convincing, we immediately sent two videos: one was the factory's heat treatment workshop, where a fully automatic temperature-controlled furnace was aging the bucket teeth, and the screen displayed the temperature curve and insulation time in real time; the other was the use feedback of a large domestic mine - after 30 days of continuous operation of the excavator equipped with Yuezhong bucket teeth, the tooth tip wear was only 0.8mm, far lower than the 2.5mm of the aftermarket parts. "Although the price of a single set is 15% higher, the service life is 3 times, and the daily use cost is 40% lower." This clear logic made Carlos silent for half an hour.

He then sent a photo: on a local construction site, the aftermarket bucket teeth were stuck in the rock cracks due to fracture, causing the excavator to stop working for half a day. "We lose at least 2 days of work every month due to bucket teeth failure." This time, we sent Yuezhong's original factory qualification certificate - the cooperation authorization letter with the world's three major construction machinery brands, and the "anti-fracture test report" issued by a third-party testing agency (no cracks under 120kN impact force). "The core value of original parts is to reduce equipment downtime."

Three days later, Carlos' message popped up: "I asked the engineer to do the math, and your suggestion is right. 200 sets of 305 models, arranged according to your delivery date." Now, the sales team is communicating with him about the details of sea transportation - in order to avoid bumps during long-distance transportation, we will put anti-wear rubber sleeves on each set of bucket teeth and then fix them with customized wooden boxes.

This cooperation confirms the concept that Yuezhong has always adhered to: the real cost-effectiveness is never "low price", but "reducing total cost with quality". As Carlos said in the latest news: "We buy not only bucket teeth, but also peace of mind that mines can continue to work."