Cooperation case of Yuezhong Casting and Saudi Arabian customers

This Saudi Arabian customer is a leading engineering contractor in the Middle East, focusing on large-scale infrastructure projects (such as ports and highways). Its equipment mainly relies on international brand excavators such as Caterpillar and Komatsu, but the original bucket teeth have a long procurement cycle and high cost, and are not optimized for the harsh local working conditions (high temperature and many rocks), resulting in fast wear and frequent replacement of bucket teeth, affecting construction efficiency. To solve this thorny problem, the company actively sought reliable parts suppliers worldwide. When browsing our company's website, its rich product variety, manufacturing process and customized service capabilities aroused the strong interest of this Saudi Arabian customer. So he took the initiative to contact our company for cooperation.

After the company contacted us, our company quickly formed a special docking team, and had in-depth exchanges with their equipment management person in charge and front-line technicians to fully grasp the key information such as the operating time, material characteristics, and wear location and frequency of bucket teeth and wear-resistant plates of different models of Caterpillar excavators under complex working conditions. Our team sorted out these data to lay the foundation for customized solutions.

​The solution includes:
High temperature and wear-resistant materials: adapt to high temperatures above 50℃ and high-intensity operations in Saudi Arabia;
Customized design: match Caterpillar 349D excavator to improve excavation efficiency;
Cost optimization: reduce bucket tooth procurement costs by more than 30%;
Fast delivery: shorten the supply chain cycle and ensure project progress.

After the solution was approved by the customer, our company started production in accordance with the contract requirements and completed the production of all orders as agreed in the contract. And sent to the customer's designated location through professional international logistics and tracked logistics. After arrival, the technicians remotely guided the installation.
At present, the first batch of customized bucket teeth and wear-resistant plates have been successfully delivered, and the Yuezhong team continued to follow up within one month of use.